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About Us



Sell Merch is an online software application, service provider, and fulfillment partner that allows for sales and distribution of merchandise online with ease, safety, and security.

This is achieved in the following ways:
  • Sell Merch partners with brands/companies to fulfill their merchandise through our online store applications and fulfillment team.
  • Sell Merch handles all shipping, inventory, and maintenance of stores and software application.
  • Sell Merch provides all customer service pertaining to online store.
  • Sell Merch works with clients to plan and promote Sales and Marketing campaigns.

Sell Merch Provides

Dedicated Sell Merch Coach
Dedicated Sell Merch Coach Direct Email and Cell Phone access. Whether you need a health check to see what your current numbers are, or advice on how to catapult your bottom line, you will have support from your dedicated Sell Merch Coach.

Your Coach will monitor your storeʼs “pulse” and guide you to achieve ever growing profitability and results.

Health Checks
Sell Merch is the only fulfillment solution to provide advanced health check reports to give you a precise accurate in-depth look into how your store is performing at any time period. These reports also show exactly what needs to take place to catapult your online store revenues. Your Coach can guide you and set up an Action Plan to grow at your desired pace.

Marketing/Campaign Management
Traditionally businesses, artists, or management teams would be responsible for most of the marketing and strategy development both online and off, or there was no campaign or promotional synergy between the business, artist, management teams, and webstore. We realized there was a massive lack of results operating in this manner, and that profits would escalate if there was a central hub for all merchandise sales online, on tour, and offline.

Widget Technology/Digital Sticker
Easily embed online store and dynamic marketing materials anywhere online, most notably into their social networking pages such as Myspace and on their official websites by copying and pasting a snippet of code just as you would a YouTube video. As we update products and promotions in the store, all the widgets will be automatically updated all across the web.

Customers and Fans will be able to do the same and feature merchandise from their favorite brands, bands, etc. These widgets work extremely well for Pre-Orders, Sales, and New Album Releases when the customer pre-orders their album and spreads the word all over the web.

Technology (All lead by your Merch Coach)
Advanced Reporting:
The advanced reporting of Google Analytics integrates seamlessly with our system and your Sell Merch Coach will personally analyze everything and show exactly what needs to happen to reach maximum potential and keep things on track.

Traffic Sources & Page Content
Knowing exactly how many and where your customers come from allows you to leverage your marketing strategies and dollars accordingly to insure maximized results.

Knowing what products are being viewed and how often helps you understand each productʼs exposure and conversion rate. This helps with product planning strategies that impact your overall bottom line.

Customer Service
Our dedicated and professional Customer Service team is available via phone (toll free), email, and the website to handle all customer service needs. Our intuitive eTicket system allows customers to place inquires directly from their online account.




Some of our Clientele (past & present)

Artists/Bands:
Blink-182, Tommy Lee, Angels & Airwaves, Fleetwood Mac, Filter, Motion City Soundtrack, Collective Soul, Fenix TX, Taking Back Sunday, Elliott Yamin, DC Talk, Toby Mac, Switchfoot, Third Day, Jeremy Camp, Tanya Tucker, Amy Grant, Leeland, Derek Webb, Sanctus Real, Shawn McDonald, Thousand Foot Krutch, Kids in the Way, The Fold, Run Kid Run, Last Tuesday, Manafest, Fireflight, RED, Everyday Sunday, and more...

Labels/Management:
Geffen Records, Universal Music Group, Warner Music Group, Suretone Records, Equal Vision Records, Drive Thru Records, The Militia Group, Rick Devoe Management, True Artist Management, and more...

Companies:
Boost Mobile, Bad Boy, Pharmacy Boardshop, Loserkids.com, Sanuk, XCEL Wetsuits, GoPro Camera, Atticus Clothing, Macbeth Footwear, Utopia Optics, Spy Optic, Progamer, and more...




Operations

Sell Merch operates from our fulfillment center in Tucson, AZ.

Specializing in:

  • Customer Service
  • Software Management and Growth
  • Online and Grass Roots Marketing
  • Sales, Campaigns, and Affiliates
  • Warehouse Management
  • Shipping and Receiving

Customer Service
Your customers happiness is our top priority. If for any reason a customer is not satisfied, Sell Merch will rectify the situation in a timely professional manner, and do all we can to turn every situation into a positive experience for all customers, keeping retention at it’s highest level.

Technology

  • Dedicated Level 3 Network (based in downtown Los Angeles)
  • Complete System Backups
  • 24 Hour Network Monitoring
  • Highly Secure Servers and Software

Accounting
We monitor your growth and process all transactions of new orders, returns, exchanges, compile your accounting and send you a check on a monthly basis.

Guaranteed Same Day Shipping
All in stock orders received by 12pm will ship out same day. All orders placed after 12pm are shipped within 24hrs.

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